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Kemono Collagen Soup Referral Program Terms and Conditions

KEMONO (“we,” “us”, “Kemono”, “Company”) offers our valued customers (“you”, “Customer”, “Participant”) the opportunity to earn rewards by referring friends to try our ORGANIC CHICKEN COLLAGEN SOUP (“Collagen Soup”, The “Soup”). Your participation in the Kemono Collagen Soup Referral Program (“Referral Program”) can earn you packs of Collagen Soup (“Rewards”) for your future orders.

Defined Terms

Collagen Soup: The item ORGANIC CHICKEN COLLAGEN SOUP (1 Litre).

Referrer: you, a registered Kemono customer and a Singapore legal resident.

Referred Customer: a friend or family member who has not previously ordered Collagen Soup before and to whom the Referrer shares their link. A “friend” is a person with whom you communicate frequently and have met in person before. A “family member” is a person who is your parent, sibling or child or a person with whom you are related through marriage or common-law partnership.

Referral Link: a personalized referral link, provided to you by Kemono.

Reward: a reward is a packet of Kemono’s ORGANIC CHICKEN COLLAGEN SOUP (1 Litre).

How to earn Rewards

Qualifying Referrals

A Referrer can earn a reward if a Referred Customer clicks on a referral link and proceeds to place an order, and the order needs to be completed in full. If the Referred Customer cancels the order before it is completed, no Rewards will be given to the Referrer.

A Referred Customer earns a reward if (i) this customer uses a Referral Link to order on Kemono website, (ii) this customer has not ordered the Collagen Soup in the past, and (iii) the delivery address entered by this customer has not been used to redeem a Reward in the past.

If for any reasons you believe that there is a discrepancy regarding your balance of Rewards, please contact us. Kemono may require you to submit additional information in order to make a determination regarding your balance. All decisions regarding your balance will be final and at Kemono’s sole discretion.

Multiple Referrals

A Referred Customer may only use one referral link. If a Referred Customer receives referral links from multiple Referrers, only the Referrer associated with the first referral link used by the referred friend will receive the Reward, and the Referred Customer only receives the reward once.

Redeeming Rewards

Rewards can only be redeemed on Kemono’s website. Rewards are automatically included and delivered in the next order you place on Kemono website.

The Rewards are non-transferable, not valid for cash or cash equivalent.


Eligibility is limited to individuals only. Kemono Collagen Soup Program cannot be used by businesses for affiliate lead generation, as determined in Kemono’s sole discretion.

Kemono employees are not eligible to share their Referral Link with Referred Customers.

Right to Close Accounts

Kemono is not responsible for errors, omissions, malfunctions, interruptions, deletions, delays or failures of operations. Kemono reserves the right to close the account(s) of any Referrer and/or Referred Customer and to request proper payment if the Referrer and/or Referred Customer attempts to use the Kemono Referral Program in a questionable manner or breaches any of these Terms & Conditions or is in violation of any law, statute or governmental regulation. All of Kemono’s decisions are final and binding, including decisions as to whether a reward is verified.

Right to Cancel Program or Change Terms

Kemono reserves the right to cancel the Referral Program or to change these Terms & Conditions at any time in its sole discretion.  The Referral Program is subject to modification or termination at any time without notice at Kemono’s sole discretion. All rewards will expire one year from the date of issuance, unless otherwise notified by Kemono.

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